We love to hear from our current and past customers.
Please click the links below to read or leave your own review.
If you are unsatisfied with our service, please call us at (585) 671-1330 to discuss matters further.
Vehicle Make: Nissan
I have used Scott's on my last three vehicles and they do fantastic work. They are not the cheapest, but the prices are very reasonable, and they do a great job with excellent turnaround time. My most recent job was a front bumper that got destroyed from a very slow impact brake lockup at a stop light. They ordered the part and painted it for me ahead of time so I could minimize the time the car was in the shop. They are meticulous about color matching and they do a great job of making your car look even better than before it was damaged. They also went the extra mile and did a full interior cleaning of my car, including the carpets, carefully storing all loose items in a bag in the front seat. Excellent customer service. Scott and Caylee are super friendly too. Very nice to do business with. Highly recommended.
Vehicle Make: FORD
Great job on my vehicle, everyone so nice to work with, process easy. Very satisfied.
Vehicle Make: CHEVROLET
Scott thanks so much for being a preferred shop for Liberty Mutual. You did a great job. The car looks great and thanks so much for the interior clean too! (Sorry about the messy floor mats)! Again, keep up the good work! We know who to go to when we need you.
Vehicle Make: NISSAN
I thought Scott's did a great job repairing our vehicle, he did an outstanding job! They gave us a free wash and wax in the spring! Thank you Scott!! We will recommend a body who needs body work!!
Vehicle Make: SUBARU
Pleased with results, your attention and help. We appreciate the detailing you did on the inside.
Vehicle Make: CHEVROLET
Very professional & courteous excellent service
Vehicle Make: CADILLAC
My Cadillac looks great. I really appreciate the extra touches you did like cleaning ip the rims so the car looked nice as i drove upto it. Also the inside was vacuumed and wiped down to m as ke a nice feel to get in it. I feel i was kept in the loop on the status of the repair ed here i didnt need to wonder if it was going to be done on time. I also feel it was a guick turn around. Looks great! Awesome job. Thank you
Vehicle Make: FORD
The vehicle was repaired early and the staff was very accommodating. Updates were sent daily. I will recommend this service shop to others.
Vehicle Make: CHEVROLET
It was a very easy and professional experience. The team was compassionate and professional. Thank you for doing a great job ????
Vehicle Make: CHEVROLET
They were great. Very customer oriented.
Vehicle Make: TOYOTA
The three c's communication, customer service, competent service are all 10 out of 10!
Vehicle Make: SUBARU
My radio doesn't work and your tech came out , after 5,ON A FRIDAY! to try to fix it. Not fixed but what a great guy!
Vehicle Make: Chevrolet
Thanks for everyones help in such a timley matter, very professional breath of fresh air for us.Five STARS.
Vehicle Make: Volkswagen
The service, the communication about the repair and the repair itself was excellent. Thank you to all involved for returning my poor bruised Golf in PERFECT condition.
Vehicle Make: Nissan
Scott’s was very accommodating and their work was superb. I’d definitely use them again. Work was completed in a timely manner and the staff were always professional and communicated well. They went above and beyond.
Vehicle Make: Jeep
thank you ..very easy to work with you...Allan and Jane Cotsonas
Vehicle Make: Dodge
Great service, friendly staff. Received my truck back timely and looking better then when I first bought it.
Vehicle Make: Honda
Super awesome service. We are extremely satisfied with the outcome. Thanks for the final touches as well, our car looks like new.
Vehicle Make: Hyundai
Excellent job in a short time. It was great to always get an email and text update with the status of my car.
Vehicle Make: Chevrolet
Awesome Job! Thank you :)
My Experience
It is a very rare occurrence to find beautiful work, unbelievable service, efficiency, professionalism and genuine care in car repair.. Scott's is one of those rare places...is is a pleasure to recommend them to others because I know this is how they work and will do for all their customers what they did for me..Caylee is fantastic.
My Experience
Thank you Caylee, the most thorough Office Manager and The Scott’s Crew for Fixing my 2020 Ford Escape! The Best referral (from Brian over at Henderson Ford) I’ve ever had. You not only showed the best customer service but the professionalism and business ethics were unprecedented. Thank you for caring. ~J
Repair Quality
From start to finish I felt in good hands. Very professional and knowledgeable.
Customer Service
Greeted with kindness and I was kept up to date on the progress of service.
My Experience
Cayley and all of you are the best!We would recommend you to anyone! Thank you so much!,Allan and Jane
My Experience
Awesome people! Amazing job! Great prices! I’m bringing all my car body needs to them!
My Experience
Looks new, done on time and on budget.
My Experience
All, I want to thank you for the excellent job you did on the new to me Lincoln. Hood and front bumper look great and the color match is perfect. Caylee in the front office was wonderful to work with and kept me aware of issues and progress so there were no surprises when I came to pick up the car. Thank you all
My Experience
Service was done on time. Suggested repairs to some existing parts were made instead having to do more expensive replacements of those parts. Thankyou! The car was also sanitized after the repairs. Thankyou! Staff are always helpful and courteous. Repair updates were regularly given.
My Experience
Extremely satisfied with the quality workmanship that was done on my truck and the customer service that came with daily updates. Would highly recommend to family and friends. Also a big thank you to Caylee for her expertise and knowledge. This is the place to go.
Couldn't have felt more taken care of! Appreciated the daily updates on the status of my car and Caylee was
amazing to work with. Excellent customer service. Hands down will be recommending to friends and family.
Kristina (Toyota owner) reviewed 10/10/24
They returned my car better looking than I expected.
Everything was amazing from reserving a rental for me, keeping me updated on all the work being done and the
job was done excellent. I will without a doubt give a referral to anyone that needs body repair done. Great people
and place A+
Great communication throughout the entire process. Quality work is always their priority. Hope I don’t need them
again, but if I do, not going anywhere else.
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